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Monday, December 28, 2009

Fed up with Comcast

Anyone else fed up with Comcast?

I've been a loyal customer for many years, but I've had enough. I developed cable set top box software, and as a result I have a collection of digital televisions. I have two televisions on HD DVR cable boxes, and two that are connected directly to the cable. Until November, Comcast broadcast their 2nd tier digital channels in the clear. This worked well for my two televisions connected directly to the cable. In November they began scrambling these channels, only leaving advertising and local channels in the clear.

I contacted Comcast Customer Support (oxymoron?) to see if I could remedy this situation without raising my already exorbitant $170+ monthly bill. The best they can come up with is a $10 savings, if I move my phone service to Comcast.

Alternatives? DirecTV and Dish TV both are offering attractive packages. A call to Dish shows that I can have at least the same level of programming, and all 4 TVs on HD DVRs for $70 per month. Hmm...